How a Sous Chef Makes Kitchen Bullying Impossible


TL;DR: Sous chef duties cover everything from running service and managing the brigade to handling front-of-house relations and covering for the head chef. It is the most demanding role in kitchen management and the hardest to fill well.
The sous chef is the second in command in any professional kitchen, the person who holds the brigade together when the executive chef is in a meeting, doing a television appearance, or simply having one of those days where they cannot face another lunch service without a strong coffee and some quiet. Sous chef duties are far broader and more demanding than most people outside the industry ever realise, and getting to grips with what the role actually involves explains a great deal about why good sous chefs are so hard to find and so easy to lose.
I have been a sous chef. I have also had some brilliant ones and some catastrophic ones, and I can tell you with absolute certainty that the difference between a kitchen that runs well and one that falls apart at 7:45 on a Friday evening almost always comes down to the person standing just behind the chef patron. Not the head chef. The sous.
The word ‘sous’ is simply French for ‘under’, so a sous chef is, in literal terms, the under-chef. Which sounds somewhat unglamorous. But the reality is that this role sits at the hinge point of any kitchen operation: close enough to the stoves to understand what is going wrong with the fish course and senior enough to have a conversation with the front-of-house manager about why table six has been waiting twenty minutes and nobody seems particularly sorry about it.
In larger brigades, there may be a head sous chef, a junior sous, and a handful of chefs de partie all reporting upward. In smaller kitchens, the sous chef may also be running a section, calling the pass, and quietly redoing the prep that someone on the veg station got badly wrong. The title stays the same. The actual job shifts depending on the size of the kitchen, the temperament of the executive chef, and how many people rang in sick that morning.
There is a persistent romantic notion that being a sous chef is mostly about cooking. It is not. Or rather, the cooking is there, but it sits alongside a set of responsibilities that would not look out of place in a middle management job description. Which is, in a sense, exactly what this is.
Here is what a sous chef is typically expected to handle on any given day. Bear in mind this list is not exhaustive, and any senior chef reading it will probably add three more things before they have finished their first paragraph.
That last point is worth pausing on. A good sous chef does not just relay information. They translate it. The head chef may have a clear picture of how a dish should look, taste, and be presented, but turning that picture into consistent execution across twelve covers, then sixty, then a full Saturday service, requires someone who understands both the creative intention and the practical mechanics of delivering it at speed.
Effective kitchen management is not about shouting louder than everyone else (though I will admit there are moments). It is about creating an environment where the work gets done correctly and the team does not quietly fall apart under pressure. The sous chef is almost always the person responsible for the daily temperature of the kitchen, emotionally as much as literally.
I once worked under a sous chef who had an almost supernatural ability to spot when someone in the section was struggling before that person even knew it themselves. She would appear at the right station, make a quiet adjustment, offer a word, and the moment would pass without drama. Service saved. No fuss. That kind of attentiveness is what separates someone who holds a title from someone who genuinely carries a kitchen.
Kitchen management at the sous chef level also means dealing with things the head chef may simply not have time for. Rota problems, equipment failures, a supplier who has sent the wrong cut of lamb again, and a commis chef who is clearly having a difficult week for reasons that have nothing to do with the kitchen. These are not glamorous parts of the job. But ignoring them creates the kind of slow-burning chaos that eventually detonates during a busy service in front of a table of food critics.
Being a strong second in command requires a particular kind of discipline. You have to be decisive enough to act without being asked and restrained enough not to overstep. When the head chef is present, the sous chef supports and reinforces. When the head chef is absent, the sous chef becomes the authority. Switching between those two modes, sometimes within the same service, takes a degree of professional self-awareness that is not easy to develop and even harder to teach.
There is also the matter of disagreement. Any sous chef worth their salt will occasionally think the head chef has made the wrong call, whether that is on a dish, a staffing decision, or the inexplicable choice to run a tasting menu during a bank holiday weekend when the kitchen is already stretched. The sous chef’s job is to raise that concern privately and clearly and then to execute the decision once it has been made, regardless of their personal opinion. That is not weakness. That is professionalism.
There are occasions when the sous chef runs the kitchen entirely, perhaps because the head chef is sick, away for a stage at another restaurant, or is simply needed elsewhere in the business. These moments are both an opportunity and a test. A sous chef who handles solo services well, maintains standards, keeps the team calm, and communicates honestly with ownership is one who is ready to move up. A sous chef who uses the absence to coast, to cut corners on prep, or to let the kitchen get sloppy is one who is probably not going to be offered the top job when it comes available.
The best sous chefs I have known run the kitchen exactly the same way whether the head chef is watching or not. Which is, when you think about it, the only sensible approach.
Technical skill is a baseline, not a distinction. Every sous chef should be able to cook well across multiple sections, understand classical technique, and work at pace without becoming dangerous to the people around them. That is the minimum. The things that separate a competent sous chef from a genuinely excellent one are harder to train.
There is also, I think, a quality that is difficult to name precisely. Something to do with genuinely caring whether the kitchen functions well, not just whether your own section looks good. Some people have it instinctively. Others develop it over time, usually after enough bad services to understand what the absence of it actually costs.
There is no fixed timeline, but most chefs spend at least five to eight years working through junior roles before they are ready for the responsibility. The technical experience matters, but so does the time spent learning how kitchens actually operate under pressure. Some people are ready earlier. Some people who think they are ready at four years would benefit from another two at chef de partie level, even if they would not enjoy hearing that said out loud.
In practice, yes, often in close collaboration with the head chef and any dedicated kitchen manager. The sous chef typically oversees the daily monitoring of temperature records, allergen documentation, HACCP compliance, and the general hygiene standards of the brigade. In the event of an environmental health inspection, the sous chef will frequently be the person who knows where every folder is and can answer questions without having to look anything up. That level of readiness does not happen by accident.
This depends entirely on the kitchen and the relationship with the head chef. In some brigades, the sous chef contributes heavily to menu development and is expected to bring ideas to the table. In others, the menu is the head chef’s domain, and the sous chef’s role is to execute it faithfully. Neither model is wrong. What matters is that both parties understand which arrangement they are working within, because ambiguity here tends to create friction at the worst possible moments.
The head chef carries overall creative and operational responsibility for the kitchen. The sous chef supports and implements that vision, manages the day-to-day running of the brigade, and deputises in the head chef’s absence. In practical terms, the head chef sets the direction; the sous chef makes sure the kitchen actually travels in it. The distinction matters less in very small kitchens, where one person may functionally do both jobs simultaneously and wonder why they are always exhausted.
If you are wondering whether the sous chef role is for you, ask yourself one honest question: do you want the kitchen to work well, or do you want to be seen as wanting the kitchen to work well? There is a difference, and experienced head chefs can spot it within about a week of working with someone.
Chef Ian McAndrew’s specialist eBooks and guides are available directly on ChefYesChef, including his technical titles and autobiography. If you want more practical, chef-led reading beyond this article, you’ll find the full collection here.
Chef Ian McAndrew works with chefs, businesses, and individuals on a wide range of culinary projects, from concept development to practical problem-solving.
If you’d like to talk through an idea or need informed guidance, you’re welcome to contact him.
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